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Offers & Reservations

What is the procedure after a reservation?
What is the cancellation process?
Can I create an offer for my customers? And how can I send my customers a travel offer?
How can I check my reservations?
Do I need an agency number if I want to make a booking from a tour operator I do not know yet?
Who informs my customers about changes?
How are the travel documents sent?
How can I book flights via Cockpit?
Will the flights I book via Cockpit be part of the package?
What is the difference between group tours and individual tours?
How do I create a travel registration?
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